01
Deposit at booking, balance on your schedule
Take a deposit when the guest books and the balance before arrival — or the whole stay up front. You set the policy per property.
Payments
Your own merchant account. Rates that fall as you grow.
Manorly sets you up with your own merchant account and prices it at interchange-plus: the card networks' wholesale cost, plus a margin you can see. No blended rate hiding the markup, and no commission on the stay — the platform fee is the platform fee.
02
Security deposits as holds, not charges
Authorize a hold against the card, capture only if there's damage, release automatically after checkout. Guests see a hold, not a charge.
03
Refunds that follow your policy
Cancellation terms live on the reservation. A cancellation computes the refund from the policy the guest agreed to — and that agreement is on file.
04
A statement you can read
Gross, processing, platform fee, net — per stay and per home, with the month's disputes and holds on the same page.
Gateway options
Two ways to process. Both settle to you.
Manorly provisions a dedicated merchant account per owner or management company on our payments stack, or connects to an NMI-compatible gateway you already hold. Either way the funds are yours, the rates are negotiated for your volume, and the dispute desk works the same.
- Manorly merchant account — we onboard you, set the rate for your volume, and the statement lives in your dashboard.
- Bring your own NMI gateway — keep the account you have; Manorly runs the booking, the holds and the evidence on top of it.
- No commission either way — the platform never takes a percentage of the stay.
Find out what you're actually paying.
Send twelve months of statements. We return the line-by-line teardown and what the same bookings would have cost on your own merchant account.